Koxuo

Naturally radiant—discover pure beauty with our organic cosmetics.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Place an order
Subscribe to our newsletter
Contact our customer support
Participate in promotions or surveys

Types of information collected may include:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
IP address and device/browser information

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Communicate marketing or promotional offers (if opted in)
Improve website functionality and user experience
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties who help us operate our website and business, such as:

Payment processors
Shipping and logistics partners
Marketing and analytics service providers

These parties are obligated to keep your information confidential and secure.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Analyze website traffic and usage
Offer personalized content and advertising

You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the following rights:

Access, correct, or delete your personal information
Withdraw consent for data processing
Opt out of marketing communications
File a complaint with your local data protection authority

To exercise any of these rights, please contact us at [privacy@iristar.com].

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement industry-standard security measures to protect your personal information, including secure servers, encrypted transactions, and access controls.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn we have collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be effective as of the date posted. We encourage you to review this page periodically.